Refund and Replacement Policy

At VYNZO, customer satisfaction is our top priority.
We offer easy 7-day replacement for defective or damaged items.

✅ Eligible for Replacement

You can request a replacement if:

• Item arrived damaged
• Item is not working
• Item is incorrect or missing parts

To request a replacement:

• Contact us within 7 days of delivery
• Provide: Order number + photos/video of the issue

Email: vynzocare@gmail.com
WhatsApp: +91-8904146963

❌ Not Eligible

We do not offer refunds or replacements for:

• Change of mind
• Incorrect orders placed by the customer
• Normal wear & tear
• Small color variations due to screen brightness

Refunds (If applicable)

Refunds are only provided:

• If the product is out of stock
• If the replacement cannot be arranged
• If the shipment is lost by courier

Refunds take 5–7 business days to reflect.

COD Orders

COD refunds are processed via UPI only.